Shipping policy

All items listed on the site for sale are in-stock.  Items generally ship within 3 - 5 business days.  

Products will be shipped to an address designated by the customer upon checkout. 

CUSTOMERS should have a secure and safe place for delivery of their orders or they need to select “signature required” shipping.  We are not responsible for porch theft, addresses incorrectly entered by the customer, or packages that go missing after their delivery is confirmed by the courier. 

Returned packages will be charged a $5 fee plus the cost of postage to resend the package.  Packages that were shipped for free initially will be charged the full cost to re-ship the package as well as the $5 re-processing fee. 

Diamonds Uncovered is not responsible for circumstances delaying your delivery outside of our control, such as a strike, natural disaster, or severe winter storm.

Also, delivery scans might be inaccurate which is an issue with the UPSP, not our site.